Casino VIP Terms & Conditions — Full English Version

Welcome to Casino VIP (casinovip.ws). These Terms & Conditions ("Terms") constitute a legally binding agreement between you and the Casino VIP platform. By using our website or mobile app, creating an account, or accessing any of our services, you are deemed to have fully accepted these Terms.

Casino VIP operates an online betting and casino platform for Bangladesh. We believe in transparency and fairness, which is why these terms are written in clear, accessible language so every user can easily understand them.

To register on Casino VIP, you must provide accurate and complete information. Each person may hold only one account. If multiple accounts are found, all of them will be closed and balances may be forfeited.

If any of your registration details change, you must notify our support team immediately. Casino VIP may conduct identity verification (KYC) at any time.

• Full name (as per national ID)
• Active mobile number
• Active email address
• Date of birth (for 18+ verification)
• Payment method details (bKash/Nagad/Rocket)

You are fully responsible for the security of your account. Never share your password with anyone, and always log out after each session.

You must be at least 18 years old to use Casino VIP. Use of any Casino VIP service by anyone under the legal age is strictly prohibited.

The following individuals are also not permitted to use Casino VIP:

• Users whose accounts have been previously closed or banned
• Those who have enrolled in a self-exclusion program
• Casino VIP employees and their immediate family members
• Those who are legally prohibited from betting for any reason

Casino VIP supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Rules:

• Minimum deposit amount: ৳500 BDT
• Deposits are usually credited to your account instantly
• Deposits must be made from your own registered number
• Deposits made from someone else's number will be cancelled

Withdrawal Rules:

• Minimum withdrawal amount : BDT 500
• Withdrawals are typically processed within 15 minutes to a maximum of 24 hours
• Withdrawals can only be made to your registered payment number
• Withdrawals may be delayed if KYC verification is not completed
• Withdrawals may be withheld if bonus wagering requirements have not been met

Casino VIP regularly offers bonuses and promotions. Each bonus has its own terms, which are clearly stated on the offer page. By claiming a bonus, you are also agreeing to its specific terms.

• The welcome bonus is for new members only and applies once on the first deposit
• Wagering requirements must be met before withdrawing bonus winnings
• The deadline to complete wagering requirements is specified separately for each offer
• Attempting to claim bonuses through multiple accounts or false information will result in account closure
• Casino VIP reserves the right to modify or cancel any bonus at any time
• To receive a referral bonus, the referred person must complete registration and make their first deposit

Before placing a bet on Casino VIP, please read the specific rules for each game or sport carefully. Once a bet is confirmed, it generally cannot be changed or cancelled.

• Minimum and maximum bet limits vary by game
• Odds changing during live betting is normal — the odds at the time your bet is placed are final
• If a bet is cancelled due to a technical issue, your deposit will be refunded
• If a match or event is cancelled, the stake for the affected bet will be refunded
• If one event in a parlay bet is cancelled, the remaining events will still be counted
• Casino VIP's decision shall be final and binding in all dispute cases

Slots, table games, and Live Casino games each have their own RTP (Return to Player) and rules, which are displayed when the game loads.

The following activities are strictly prohibited on Casino VIP. Violations may result in account closure, balance forfeiture, and potential legal action:

• Money laundering or transacting with funds from illegal sources
• Placing bets using bots or automated software
• Attempting to manipulate the bonus system
• Attempting to access or hack another user's account
• Exploiting platform vulnerabilities for personal gain
• Copying or commercially using any content from the site
• Harassing or insulting other users or staff

Casino VIP reserves the right to suspend or permanently close any account at any time, for any reason — particularly in cases of Terms violations.

You may also request to close your account at any time. In that case:

• You may withdraw your remaining balance (excluding bonuses)
• Ongoing bets will be settled under the standard rules
• Account closure requests must be submitted to our support email

If a banned user attempts to open a new account, it will be cancelled and any associated deposit may not be refunded.

Casino VIP believes betting is for entertainment, not addiction. We place responsible gaming at the forefront of everything we do and offer a range of tools to help keep our users safe.

• Deposit Limit: Set your daily/weekly/monthly limits
• Loss Limit: Take an automatic break if your losses exceed a set amount
• Session Limit: Set a maximum duration for each gaming session
• Self-Exclusion: Lock your account for a specified period
• Reality Check: receive periodic reminders while you play

For more details, visit our Responsible Gaming page.

Your personal information is collected and stored in accordance with Casino VIP's privacy policy. We never sell your data to third parties.

• All data is secured with 256-bit SSL encryption
• Payment information is stored in compliance with PCI DSS standards
• Information may be shared with authorities when required by law
• You may request to correct or delete your personal data

For more details, visit our Privacy Policy page.

If you have a complaint or concern, please contact our support team first. Casino VIP aims to respond to all complaints within 7 business days.

If you are not satisfied with the support team's resolution, you may escalate your case to Casino VIP senior management. In all matters, Casino VIP's final decision is binding.

Casino VIP reserves the right to update these terms and conditions at any time. You will be notified of significant changes via a notice on the website or by email.

Continued use of Casino VIP after any changes have been made will be considered your acceptance of the updated terms. We recommend checking this page regularly.