Casino VIP takes your personal data seriously. This privacy policy explains in plain English what information we collect, how we use it, and how we keep it safe.
Welcome to Casino VIP (casinovip.ws). We believe that every user's privacy is a fundamental right. That's why our privacy policy has been designed with full transparency — so you can clearly understand how we handle your information.
This Privacy Policy applies to the Casino VIP website, mobile app, and all digital services. By using our platform, you are deemed to have agreed to this policy.
Our Commitment: Casino VIP never sells your personal information, shares it with third-party advertisers, or uses it for unrelated purposes without your consent.
We use internationally recognized security technology to protect your data. Full details are provided below.
Casino VIP collects two types of data — information you provide directly, and data collected automatically while you use the platform.
Information You Provide Directly:
| Data Type | When It Is Collected | Why It's Needed |
|---|---|---|
| Full Name | At the time of registration | Identity Verification (KYC) |
| Mobile Number | For Registration & Payments | Communication & Transaction Verification |
| Email Address | At the time of registration | Account Security & Notifications |
| Date of Birth | At the time of registration | Age Verification (18+) |
| National ID Card | For KYC Verification | Legal Obligations |
| Payment Information | On Deposits/Withdrawals | Financial Transactions |
Automatically Collected Information:
Casino VIP uses your information only for specific, legitimate purposes. We never use your data beyond what is necessary.
You can opt out of promotional emails or SMS at any time. Simply contact us via support email or opt out through your account settings. However, account and transaction notifications cannot be disabled as they are essential for security.
The Casino VIP website and app use cookies and similar technologies (such as local storage and session storage). Cookies are small text files stored on your device that help improve the site's functionality.
Types of cookies we use:
Most browsers give you the option to manage cookies. However, disabling essential cookies may prevent Casino VIP from functioning properly.
Casino VIP does not use tracking cookies from third-party advertising networks. Our analytics data is used solely to improve our services.
Casino VIP does not sell your data. In limited cases, information may be shared with trusted partners — solely for the purpose of operating our services.
| Recipients | What Information Is Shared | Why |
|---|---|---|
| Payment processors (bKash, Nagad, etc.) | Transaction-Related Information | To process payments |
| KYC Verification Service Provider | ID Document Details | To verify identity |
| Cloud & Hosting Providers | Encrypted Data | Server Management |
| Government & Legal Authorities | Legally Required Information | Legal Obligations |
| Fraud Prevention Services | Transaction & Usage Patterns | To ensure security |
All third parties are contractually obligated to comply with Casino VIP's privacy policy. They may not use any data received for their own purposes.
If there is any change in Casino VIP's business ownership (such as a merger or acquisition), users will be notified in advance and may request that their data be deleted.
Casino VIP does not retain any data longer than necessary. However, certain information must be kept for a specified period due to legal obligations.
Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.
Casino VIP follows the highest industry security standards to protect your data. Our security infrastructure is multi-layered.
In the event of a security breach affecting your data, Casino VIP will notify you by email as quickly as required by law and provide guidance on the steps you should take.
As a Casino VIP user, you have important rights regarding your personal data. We respect these rights and are committed to helping you exercise them.
You can request to view any information we hold about you.
You can request corrections to any inaccurate or outdated information.
You can request deletion of any data that is not required by law.
You can request that we stop using your information for specific purposes.
You may request your data in a machine-readable format.
You may opt out of marketing messages or profiling at any time.
To exercise any of the rights listed above support@casinovip.wsSend us an email. Casino VIP will respond within 30 business days. Some information may be requested to verify your identity.
Casino VIP strictly prohibits account registration by anyone under the age of 18. We do not knowingly collect any personal data from minors.
If you are aware that a minor is using Casino VIP, please contact us immediately.
Casino VIP may update this Privacy Policy from time to time. Changes may be driven by the introduction of new services, legal updates, or security improvements.
We recommend checking this page regularly to stay informed.
For any questions, complaints, or data requests regarding our privacy policy, please contact us directly.
Data Protection Department
Email: support@casinovip.ws
Response time: within 30 business days
Support: Available 24/7
Our support team understands your language and is committed to addressing any privacy concerns you may have.
Our privacy policy is not just words — it is backed by real technology and proven processes
Every data transfer is secured with 256-bit SSL encryption. We apply banking-grade security measures across the platform.
Casino VIP never sells your personal information to third-party advertisers or data brokers — not ever.
Our privacy policy is written in plain English so every Bangladeshi user can easily understand what happens with their data.
Independent security experts regularly audit Casino VIP's systems to identify and promptly address any vulnerabilities.
Manage notifications, view your data, or submit a deletion request at any time from your account settings — entirely on your terms.
For any privacy-related questions, our Bengali-speaking support team is available 24/7, seven days a week.